Terms & Conditions

This website (“Website”) is operated by Trope Publishing Co. Throughout the site, the terms “we”, “us” and “our” refer to Trope Publishing Co. We offer this website, including all information, tools and services (“Service”) available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (“Terms”).

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully. By accessing or using any part of the site, you agree to be bound by these Terms, and when you agree to buy books or other products on this website you will be doing so in accordance with these Terms. If you do not agree to these Terms, please do not access the website or use any services.

Any new features or tools which are added to the current store shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

We take your privacy seriously, and you can see our complete Privacy Policy here. You understand that some of your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


Section 3 – Purchasing From the Website


  1. These terms govern all Website transactions for the sale of goods by us to you. By placing an order through the Website you are agreeing to be bound by these terms. Please read them carefully.

  2. When you place an order to purchase goods from the Website, and our third-party payment processor has approved your payment details, we will confirm that your order has been received be sending an acknowledgement e-mail to you at the e-mail address you provided in your order.

  3. When we dispatch your goods, we will send you a confirmation e-mail at the e-mail address you provided in your order and this will be our acceptance of your order which brings into existence a legally binding contract between us subject to and in accordance with these terms (“Contract”).


  1. The price payable for and availability of goods will be as stipulated on the Website at the time you place your order. Where applicable, the price is exclusive of sales tax in the US, and inclusive of VAT in the United Kingdom and European Union. Our delivery charges are extra as also shown on the Website at the time you place your order. If your order is to be delivered to an address outside the United States, United Kingdom, and/or European Union you may have to pay additional import duties, taxes and charges. 

  2. We always try to ensure that prices, charges and availability published on the Website are accurate, but we will need to check the prices, charges and availability of your order. We will inform you by email if our actual prices and charges are different from those stated in your order and if the availability of the items you have ordered has changed. If our actual prices or charges are higher than those in your order, you can cancel your Contract if you wish and if our actual prices and charges are lower, we will charge you the lower amount. We will inform you by email if any item you have ordered is unavailable or we cannot process some or all of your order for any other reason, for example if there was a problem with your payment method, and we will cancel your Contract unless you and we agree otherwise.

  3. If you or we cancel some or all of your Contract in accordance with #2 above, we will refund to you the relevant amount of any payment received within 14 days using the same means of payment.

  4. You promise that all details you provide to us when you place your order will be genuine, that any credit or debit card or other payment facilities you use belong to you, and that there are sufficient funds or credit facilities to cover the price of the items you order. We and our third-party payment processor reserve the right to carry out reasonable checks and obtain appropriate validation of your order details. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

  5. Sales from the Website are for consumer use only and not for commercial resale or other business purposes and we may limit volumes of products sold to each buyer accordingly.

  6. Information for trade and commercial purchases and enquiries is set out on the Website here.


  1. If you are a resident of the United Kingdom or the European Union/EFTA you have the right to cancel your Contract within 14 days without giving any reason. The cancellation period will expire 14 days from the day on which you acquire (or a third party other than the carrier and indicated by you acquires) physical possession of the goods OR if you have ordered multiple goods and we have delivered them separately, the last good.

  2. To exercise the right to cancel, you must inform us at info@trope.com of your decision to cancel this agreement by a clear statement sent by email or post before the cancellation period has expired. The right of cancellation does not apply to certain products which include: the delivery of sealed audio recordings if unsealed by you after delivery and the supply of personalized products.  

  3. Model cancellation form, which you may but are not required to use:

    • Send to: Trope Publishing Co., 2141 W North Ave, Chicago, IL  60647 USA
    • I hereby give notice that I withdraw from my contract for the following: [INSERT ORDER ID AND ITEMS]
    • Ordered on [INSERT DATE] / received on [INSERT DATE]
    • Name of consumer
    • Address of consumer
    • Email address of consumer
    • Date
  4. If you cancel your Contract as set out above in #2, we will reimburse to you all payment received from you, including the cost of standard delivery. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you (see Clause B.3.5 below). We will make the reimbursement within 14 days after the day we receive back from you any goods supplied. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We will supply you with the nearest address for returns, and you shall send back the goods not later than 14 days from the day on which you communicate your cancellation of this Contract to us.

  5. Please note that you will have to bear the direct cost of returning the goods. Also note that if you choose expedited shipping, only the cost of standard shipping will be refunded.

  6. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods (e.g. by examining them only as you would in a bookshop; for example, shrink-wrapped items must still be shrink-wrapped).

  7. In addition to any right to cancel you may have above, you may return any item to us within 30 days after it was delivered to you because it is defective or was sent to you in error and we will refund the price of that item, any delivery charges for that item, and the reasonable costs of returning it to us. We are under a legal duty to supply to you goods that are in conformity with our Contract with you. When you return an item to us we may examine it to check whether it is actually defective or was sent in error before processing the return payment.

  8. Without limitation of your above cancellation rights, it will help us process your returns more quickly if you include the packing slip and a brief written explanation of the reason for the return with each returned item. We also recommend that returns should be sent by recorded delivery post. Contact info@trope.com for the nearest facility to receive returns.

  9. If you have any questions about delivery, cancellation rights or refunds please contact info@trope.com.

Section 4 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.


Section 5 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Section 6 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with Trope. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


Section 7 - User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Section 8 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.


Section 9 - Errors, Inaccuracies and Omissions

We try to ensure that any information and material on this Website is accurate, but occasionally there may be information on our site or in the Service that contains errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

All drawings, images, descriptive material, specifications and advertising on our web site are for the sole purpose of giving an approximate description of the goods in order to assist your purchasing decision. All goods advertised are subject to availability.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

If you find any inaccurate, out-of-date or incomplete information on the Website, or if you suspect that something is an infringement of intellectual property rights or otherwise unlawful, please let us know immediately by contacting info@trope.com.


Section 10 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


Section 11 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Trope Publishing Co., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


Section 12 - Indemnification

You agree to indemnify, defend and hold harmless Trope Publishing Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


Section 13 - Sever-ability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


Section 14 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


Section 15 - Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). If you and we agree any other changes, please make sure that you request that these are confirmed in writing.  That way we can avoid any problems surrounding what we or you are expected to do in relation to your order.  

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


Section 16 - Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States and the state of Illinois.


Section 17 - Contact Information

Questions about the Terms of Service should be sent to us at info@trope.com.


Last updated June 3, 2019